StanChart unveils its first digital outlet at Shell Ntinda

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April 26, 2018—Standard Chartered Bank Uganda has unveiled its first digital banking outlet at Shell Ntinda […]

April 26, 2018—Standard Chartered Bank Uganda has unveiled its first digital banking outlet at Shell Ntinda in partnership with Vivo Energy.


StanChart say other digital banking facilities will be opened at several Select Shell service stations in and around Kampala.

Guest of Honour, Dr. Tumubweine Twinemanzi,  the Director Banking Supervision at Bank of Uganda in his key note address said the international footprint and expertise that Standard Chartered Bank has gained over the years enable it to make a tangible difference in supporting its diverse clientele.

“The bank has the ability and muscle to navigate the technological and rapidly changing digital landscape. I strongly encourage all the Bank’s clients to exploit the vast local knowledge and international expertise of Standard Chartered Bank for the benefit of their businesses and operations,” he said.

“I commend the bank for remaining sensitive and responsive to the needs of its clients over the years and for embracing the fast paced digital era to keep up with the times and trends which are improving our overall banking services in Uganda.”

The bank’s CEO Albert Saltson said at the official launch, “Innovation is our forte as a bank as attested by the milestones we have achieved over the years. We believe in making day-to-day banking easier by providing a comprehensive range of digital solutions that meet the various needs of our stakeholders,” said Salton.

Clients using digital bank during the next three months will enjoy a number of offers including free banking for six months after opening a new account. The offer is valid until the end of July 2018.

StanChart is setting up digital facilities at several Select Shell service stations in and round Kampala. The unveiling comes with other offers and prizes in a bid to build up momentum. When a customer deposits cash or opens a new to bank account at the Digital Bank at Shell Ntinda, he or she will instantly win either a fuel or meal voucher worth UGX10,000.

These can be redeemed only at the Shell fuel station and Café Pap restaurant located in Ntinda, according to an official statement but this applies to the first 400 clients.

Salton said, “We are investing heavily in technology to improve our efficiency through simple and standardized solutions so we can deliver easy, convenient banking through whatever channel the client prefers and whenever the client wants it.”

He added, “With the launch of this digital banking unit, we give our customers yet another great reason to recommend Standard Chartered Bank to their colleagues, friends and family.”

This new investment comes on the back of several other digital initiatives that the bank is making following the 2016 announcement that StanChart would invest $1.5 billion globally in technology over a period of three years.

Vivo Energy Uganda and StanChart signed a Memorandum of Understanding in 2016 to leverage Vivo Energy’s existing Shell stations to create additional points of distribution for the bank.

Vivo Energy CEO Gilbert Assi said, “We are very excited about our growing partnership with Standard Chartered Bank. I would like to congratulate Standard Chartered Bank on this customer-centric innovation.”

He said, “The new digital banking outlet is certainly an offer matched to today’s business needs. Our retailers are an easy example of businesses that need daily banking with limitless hours of operation. The launch at a Shell station reinforces our commitment to continue to give customers more reasons to love Shell. Thank you Standard Chartered Digital Banking for being an extra reason.”

The StanChart Board Chairman, Dr. Robin Kibuuka said, “We will continue making strategic investments and ensure that this brick and mortar is complemented with investments in technology so as to break barriers of traditional banking. Investments in technology like this digital Banking unit will ensure and guarantee that your bank never closes as they are available to you 24/7.”

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