Software, AI to power aviation as industry prepares for 10 billion passengers by 2050

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Artificial intelligence, biometric border systems and digital infrastructure are emerging as the aviation industry’s answer to […]

Artificial intelligence, biometric border systems and digital infrastructure are emerging as the aviation industry’s answer to soaring passenger numbers, with SITA projecting technology will enable airports and airlines to serve up to 10 billion travellers annually by 2050 without a corresponding expansion in physical infrastructure.

The global aviation industry is betting on artificial intelligence, biometrics and digital infrastructure—not new airports alone—to accommodate an expected 10 billion air passengers annually by 2050, according to SITA’s latest Impact Report.

Released in Geneva, the SITA Impact Report 2025 argues that the future growth of air transport will depend on software-driven innovation capable of expanding airport capacity, accelerating border clearance, improving operational efficiency and reducing carbon emissions without requiring a proportional increase in physical infrastructure.

The report comes as the International Air Transport Association (IATA) projects that annual passenger traffic will double over the coming decades, reaching eight billion within the next 20 to 25 years before climbing towards 10 billion by mid-century.

SITA Chief Executive Officer David Lavorel said the industry’s biggest challenge is finding ways to move twice as many travellers without doubling airports, aircraft fleets or border personnel.

“Airports are scaling capacity within the buildings they already have, avoiding the cost and timelines of new construction. Governments are clearing borders before passengers ever reach a queue or an officer’s booth, while AI is moving from pilot projects into day-to-day airline operations,” he said.

Among the report’s findings is the growing adoption of biometric border management. In Aruba, digital travel credentials and biometric verification have reduced passenger border processing times to as little as eight seconds, while more than 271 million travellers annually now undergo AI-supported risk assessments before arrival, most completed in under four seconds.

Artificial intelligence is also reshaping airline operations. SITA’s OptiFlight platform analysed 2.9 million flights during 2025 for 59 airline customers, using machine learning to recommend more fuel-efficient flight profiles. The system helped airlines save more than 127,700 tonnes of fuel and prevented approximately 403,600 tonnes of carbon dioxide emissions.

Major airports are also deploying AI to improve operational efficiency. Toronto Pearson and Abu Dhabi International Airport are using intelligent airport management systems to reduce aircraft turnaround times, while Thai Airways has cut baggage rebooking times from three minutes to just one second through AI-powered automation integrated into SITA WorldTracer.

The report also highlights technology’s growing role in strengthening operational resilience.

During a 2025 trial at France’s Reims Air Traffic Control Centre, shared real-time weather intelligence reduced weather-related delays by up to 65 percent, saving an estimated 105,000 delay minutes over just three weeks of disrupted operations.

Meanwhile, SITA said more than 460 flights continued operating during last year’s global CrowdStrike IT outage through its airport departure control systems, while airline and airport operations supporting the 2025 Hajj pilgrimage recorded zero downtime and no major operational incidents.

Passenger experience is also improving through advances in baggage tracking. Airlines participating in SITA’s collaboration with Apple, recently expanded to include Google, recorded a 90 percent reduction in permanently lost luggage for passengers using Apple AirTags linked to the WorldTracer baggage management platform.

The report points to Europe as an example of the industry’s digital-first approach, with Frankfurt Airport’s new Terminal 3—designed to handle up to 19 million passengers annually in its initial phase—built around shared digital infrastructure rather than traditional standalone airline systems.

Beyond operational performance, SITA reported revenue growth of seven percent to US$1.71 billion in 2025, marking its fourth consecutive year of sustained expansion. The company also reduced its own greenhouse gas emissions by 1.3 percent during the year, bringing total emissions reductions to 32 percent compared with 2019 levels while sourcing 90 percent of its global office electricity from renewable energy.

The findings reinforce a growing consensus across the aviation industry that digital transformation will become as important as airport expansion in meeting future demand, enabling airlines and governments to increase capacity while improving efficiency, resilience and sustainability.

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