Shell takes Javas to Jinja, traditional food downtown
The outlet to be operated by Nairobi Java House will open in a couple of months’ time at the Shell station at the Kampala-Tororo-Bujagali junction immediately after the Owen Falls Bridge. It will operate in the premises formerly occupied by the Chinese restaurant that are now undergoing fast paced refurbishment and reconfiguration.
256BN has further learned that traditional Uganda fare is also set to make an appearance at a Shell food outlet as the energy retailer continues to expand the offering at Shell fuel stations. It is not yet known who the operator of the traditional food outlet will be but it will be located at one of the Shell outlets in downtown Kampala.
Vivo which pioneered this unprecedented model when Café Pap opened outlets at Shell’s Jinja road and Ntinda outlets last year has seen such success that it plans open another dozen shops this year. The partnership has since been expanded to include KFC and Nairobi Java House at Shell Bukoto, Kabalagala and Lugogo respectively.
The food outlets are a value add-on intended to help Vivo hold on to its high value customers in a crowded marketplace of 72 players.
Vivo has been expanding aggressively, opening 17 new stations between 2013 and 2015. It now operates 120 outlets and has also doubled storage capacity in Kampala to 20 million litres.
“We are pursuing a policy of zero stock outs at our stations and these investments provide us with security of supply,” says Vivo Uganda’s Ceo Hans Paulsen.
Vivo has also instituted a robust quality assurance regime with its own in-house laboratory and a mobile lab to monitor fuel quality both at its depot’s and at stations in the field. Quality marshals have also been deployed at all stations to monitor the quality of incoming consignments and product in stock.