Equity Bank Uganda completes core data migration to Raxio, earning central bank endorsement

February 26, 2026 in Business, Companies, Financial Services by Editor

Equity Bank Uganda has completed the full migration of its core data centre operations to the Raxio facility in Namanve, a move the Bank of Uganda says strengthens financial system stability as digital banking deepens nationwide.

 

Equity Bank Uganda has completed the migration of its core data centre operations to the Raxio Data Centre in Namanve Industrial Park, consolidating its critical digital infrastructure within a high-availability, in-country hosting facility.

The transition, publicly unveiled on February 25 and finalised a week ago, represents a full relocation of the bank’s core systems — the technological backbone that supports transactions, payments, online banking, trade finance and treasury operations.

Uganda’s central bank welcomed the development, framing it not merely as a corporate technology upgrade but as a financial stability measure.

David Kalyango, Executive Director for Bank Supervision at the Bank of Uganda, said resilient digital infrastructure has become integral to safeguarding the financial system.

“Digital infrastructure today forms the backbone of the financial system. It is not merely a technology issue, it is a financial stability issue,” Kalyango noted, warning that operational failures at systemically important banks can ripple across commerce nationwide.

By relocating its full data operations to a high-grade local facility, Equity Bank Uganda aims to strengthen system resilience, enhance cybersecurity, and improve service reliability for its more than two million customers.

The bank says hosting data locally reduces latency — the delay between a customer initiating a transaction and the system processing it — while also strengthening disaster recovery capabilities. This is particularly critical as retail clients, SMEs, corporate and government entities increasingly rely on real-time digital banking.

Claver Serumagga, Executive Director at Equity Bank Uganda, underscored the operational benefits of the migration.

“Our customers require secure, efficient banking at all times,” Serumagga said. “This move strengthens platforms like Equity Online for Business and enables real-time payments, collections, trade finance and treasury services.”

He added that establishing local capacity improves speed, reliability and safety while meeting growing demand for instant financial services.

The move reflects a broader shift within Uganda’s financial sector toward domestic hosting of sensitive data, aligning with regulatory expectations around data sovereignty and operational continuity.

For Raxio Uganda, the partnership signals growing confidence in the country’s digital infrastructure ecosystem. Caroline Kamaitha, General Manager at Raxio Uganda, said secure and high-availability environments allow critical institutions to innovate with confidence.

Serumagga described the investment as client-driven and strategic. He acknowledged that customers experienced a two-day service interruption during the migration, thanking them for their patience as systems were transferred.

“This investment is about our clients,” he said. “We have over two million customers and we need to have real impact — now we can innovate faster to meet their needs,” he said, crediting the bank’s Board of Directors for backing the investment.

The migration positions Equity Bank Uganda within a strengthened, locally hosted digital environment at a time when Uganda’s financial services sector is rapidly digitising.

As mobile banking, instant payments and digital trade platforms expand, infrastructure resilience is increasingly seen as a systemic safeguard rather than a back-office concern.

The central bank’s endorsement underscores a policy direction that links technological robustness with financial stability — particularly as the national payments ecosystem becomes more interconnected.